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Contact Information



Existing Customers


For order status updates or to make changes to an existing order please email:


For customers who wish to change their shipping address, please include your order number, current address and the new address you would like your order shipped to. Please contact us ASAP! We try to fill and ship all orders within 24 hours.

Customers with products on backorder will receive an email confirmation once your order is shipped. Most orders on backorder will be fulfilled within 2 weeks.

For Returns and Exchanges please click here:  Returns & Exchanges

There is no additional charge for exchanges. Just fill out the simple Returns & Exchanges form and we'll provide you with return instructions. It only takes a minute and helps us provide you with excellent service.

Please note: the slippers must be clean, unwashed and otherwise in the same condition as when received. All returns and exchanges must be initiated within 30 days of receipt of your order.

All returns will be refunded the full amount less shipping charges. Also note that returns involving 4 or more pairs of slippers (or pieces including socks and hooded towels) will incur a 15% restocking fee.

The mailing address for returns and exchanges is:

Bunnyslippers.com
Returns Department
2517 SE Mailwell Drive
Milwaukie, OR 97222
USA

Questions, Comments or Requests


For any questions about our products, policies or ordering please email:


We always welcome your feedback and suggestions. Please let us know what we can do to serve you better.

Didn't find what you're looking for?
Send us an email to the address above, and let us know what kind of slippers you want. We'll do our best to track them down and find a pair for you.

Press / Media Inquiries


For media inquires please email: 

Our Address


The mailing address for BunnySlippers.com is:

BunnySlippers.com
4110 SE Hawthorne Blvd., #280
Portland, OR 97232
USA

If you would like to make an exchange or return, click here:  Returns & Exchanges
It will only take a minute, and it helps make sure we can provide you with excellent service.